I started my working life in January 1977 as an office junior and worked in various employments until I became a personal assistant. I then went into the newspaper industry as a typesetter and graphic designer - long before computers came along and typesetting was done by hand. When we moved back to Scotland I became a receptionist at the Gleneagles Equestrian Centre, as a member of the Gleneagles staff I was given training in the importance of excellent customer service. I regularly gave tours of the centre to hotel guests and took them out on rides across the moor.
I have been a First Aid Trainer as well as a First Aider.
For 20 years I was an Operations Officer in the Scottish Prison Service, working in HMP Glenochil which houses short and long term adult males. During my service I learnt control and restraint techniques as well as greatly improving my interpersonal skills. Following my retirement I became an assistant at the Wallace Monument, giving guided tours and interacting with tourists from all over the globe.
At the moment I am employed as a support assistant.
Happy interacting with people of different nationalities. Have given guided tours.
Have undertaken role playing in a variety of situations.
Excellent interpersonal skills which allow me to interact with people on all levels. Familiar with all aspects of office work. Self defence techniques. Computer literate. Clean driving licence. Dog handling skills. Walking Group Leader. Map reading.